AI Automation for Voice & SMS Carriers — IXC ↔ DealoAgent release
PRODUCT ANNOUNCEMENT
June 2026 — IXC Software Distribution Corp.
AI Automation is now available for IXC Softswitch customers: a joint capability with DealoAgent AI that connects your softswitch to email, Telegram, WhatsApp, and MS Teams — so carrier managers stop copy‑pasting between messengers and the billing UI.
One manager realistically covers 5–10 accounts when every route, rate, partner chat, and spreadsheet update is manual. With AI Automation, the same team can run 100+ accounts on the same payroll — up to 10× profit from the same salary budget.
1. Ask in your native language — IXC updates in batch
What changed: No more clicking through ten screens to add a destination or tweak LCR. Describe what you need — *"Add India Mobile to carriers 1, 2, and 3 with today's rates"* or *"Add terminator SipRoute-B for Cuba Mobile on carriers 1–3"* — and IXC changes land in batch without multi-step UI. Full read, write, and delete coverage across every softswitch capability the platform exposes.
2. Deep analytics on real carrier work
What changed: AI handles work that used to mean Excel and tribal knowledge — for example *how to fill a commitment with carrier X when their targets arrive as a 30-line spreadsheet*. Traffic deltas, balance thresholds, and target-destination reviews are analyzed and summarized before anything is sent to partners.
3. Channels + softswitch in one flow
What changed: DealoAgent reads partner requests from Gmail, Telegram, WhatsApp, and Teams, pulls data from IXC Billing, applies updates in IXC Softswitch, and dispatches replies on the right channel. The switch is already updated when the partner gets *"All set — prices sent"* or a routing confirmation in Teams.
4. Scheduled tasks — set it and forget it
What changed: Define periodic tasks on a daily or custom cadence: batch IXC write-back, then push top destinations, traffic alerts, and balance notices to all carrier channels automatically — no manual trigger each morning.
5. Old approach vs new approach
| Manual | AI Automation | |
|---|---|---|
| Accounts per manager | 5–10 | 100+ |
| Workflow | Messengers → billing UI → copy/paste | One command → IXC batch → auto-reply |
| Languages | English ops docs | Native-language commands |
| Scheduling | Manual every day | Recurring automated dispatch |
6. Built on IXC Softswitch you already run
AI Automation pairs IXC Softswitch (Class 4/5 routing, billing, LCR, commitments, APIs) with DealoAgent — existing permissions and billing data stay in place.
7. DealoAgent — full-grade AI-native CRM for carriers
What you get: DealoAgent is not automation-only. It is a full-grade AI-native CRM built for wholesale voice and SMS carriers — manage carrier status, types, leads, and outreach (cold and hot) in one place, while IXC handles switch operations behind the scenes.
- Carrier status & types — track where each partner stands, segment by wholesale/retail, originator/terminator, and commercial stage
- Leads — capture, score, and assign prospects without a separate spreadsheet pipeline
- Outreach — run cold prospecting and hot follow-ups across email and messengers with AI-drafted, context-aware messages tied to live IXC data
Automation executes in IXC; DealoAgent is where your team manages the carrier relationship end to end.
Availability
AI Automation is available for IXC Softswitch deployments. Request a demo or upgrade planning: sales@ixc.ua · noc@ixc.ua
About IXC Software Distribution Corp. (™ IXC Softswitch)
IXC delivers carrier-style VoIP infrastructure proven in production since 1999. Office: 7950 NW 53rd Street, Suite 337, Miami, Florida 33166. Media: alex@ixc.ua