Monitoring Tool
Real-Time Traffic Analysis & Alerting
Overview
IXC Monitoring Tool enables real-time traffic analysis, tracking key performance metrics such as ASR, ACD, PDD, and Profit. The system continuously checks these parameters and compares them to defined thresholds. When any value deviates from the desired range, the tool triggers an alert based on customizable rules.
Key Features
- Real-time monitoring of ASR, ACD, PDD, and Profit metrics
- Customizable alert rules — applicable to both originators and terminators
- Automated email alerts with configurable templates when stats deviate from thresholds
- Auto-blocking function for underperforming routes
- Automated Trouble Ticket emails directly to suppliers for faster issue resolution
- Telegram bot integration for instant notifications
- All events logged in database for later analysis
- Profit monitoring with alarm on low margins